Zscaler Named a Leader in the 2023 Gartner Magic Quadrant for Security Service Edge (SSE)

The 2023 Gartner Magic Quadrant for Security Service Edge (SSE) has just been published and Zscaler has once again been named as a Leader in this report. SSE is the modern approach to cybersecurity that integrates Secure Web Gateway (SWG), Zero Trust Network Access (ZTNA), and Cloud Access Security Broker (CASB) into a single platform. This is the 12th consecutive year Zscaler has been named a Leader in a Gartner Magic Quadrant*. When combined with Zscaler’s recognition as a Customers’ Choice for 2022 in the Gartner Peer Insights™ “Voice of the Customer” Report for SSE (based on 411 reviews as of May 31, 2022 which yielded a 4.6 out of 5-star rating) and the only vendor to be Customers’ Choice across all eight segments of the report, this recognition further validates how we continue to raise the bar for SSE-based Zero Trust architecture.

Zscaler was named as a Customers’ Choice in the 2022 Gartner Peer Insights “Voice of the Customer”

report for SSE - the only vendor to receive this recognition across all eight segments

We believe that our placement in the Leaders Quadrant in this report reinforces our strength in SSE. The services that make up SSE form the foundation of the Zscaler Zero Trust Exchange™, where we pioneered the first cloud-native multi-tenant, proxy-based architecture which now processes over 300B transactions daily.

With the introduction of Zscaler for Users - which combines secure access to the internet, SaaS applications, private applications and CASB for users and their devices - Zscaler has led the industry by building foundational security services that make up the SSE for Users category. The SSE category has undoubtedly become more critical with the rise in sophisticated cyberattacks and as organizations and employees transition towards hybrid or fully remote work models. Kudos to Gartner for helping to guide the market evolution from point products to a platform approach for SSE for Users. With a track record of driving innovation for new markets, Zscaler has already extended SSE beyond just users.

Extending SSE Beyond Users

Based on 15 years of cybersecurity innovation and feedback from thousands of CIOs and CISOs, our vision is to extend SSE capabilities beyond protecting users to also include securing these three additional critical areas:

• SSE for Workloads - Protects workload-to-internet traffic, provides Zero Trust workload-to-workload communications, and secures cloud workload posture (CNAPP)
• SSE for IoT/OT - Secures IoT/OT access to the internet, and provides Zero Trust connections to and from IoT/OT systems
• SSE for B2B - Provides customers and suppliers with fast, seamless Zero Trust access to apps

By extending the SSE platform beyond users, Zscaler has provided organizations the ability to simplify their IT operations with a comprehensive, cloud-native SSE-based platform that can protect their entire organization. In keeping with Zscaler’s overarching vision - to create a world in which the exchange of information is always secure and seamless - we’ve continued our innovation path to advance our integrated and comprehensive SSE-based Zero Trust platform.

Customers Have Voted with their Wallets

We believe that a key measure of success stems from the value we deliver to our customers and the trust they have in us to support them as they progress on their digital transformation journeys. We’re proud of Zscaler’s recognition and advancements in the industry, which are validated by the following proof points:  

• 40% of Fortune 500 companies rely on Zscaler technology to protect their operations
• A global reach that balances our business with approximately 50% of our revenue in North America and 50% internationally
• An NPS score of 80+, versus an average of 30 for SaaS organizations
• Since the close of the SSE MQ evaluation period, we have added 300+ cutting-edge SSE innovations

Empowering organizations to implement an SSE-based Zero Trust platform is what fuels our commitment to innovation. We’ve already begun adding new capabilities to protect cloud workload communications, IoT/OT access and B2B access to the Zero Trust Exchange to stay ahead of customers’ escalating security requirements. 

To receive a complimentary copy of the 2023 Gartner Magic Quadrant Report for SSE and see why Zscaler was recognized, please click here.

*Zscaler has been named a Leader for two consecutive years in the Gartner Magic Quadrant for SSE following 10 consecutive years in the Gartner Magic Quadrant for SWG.

Gartner Disclaimer

Gartner, Magic Quadrant for Security Service Edge, 10 April 2023, Charlie Winckless, et al.

Gartner, Gartner Peer Insights ‘Voice of the Customer’: Security Service Edge, Peer Contributors, 3 August 2022.

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