Zscaler Delivers New ChatGPT Enterprise Compliance API Integration to Drive User Productivity

Generative AI (GenAI) has tremendous potential to transform how users and organizations work. Far and away the most popular approach to this is through OpenAI ChatGPT Enterprise, which is quickly becoming an integral part of corporate work streams across the globe.  

But like any new business approach, visibility is king. Understanding how your organization needs to leverage GenAI is critical for accelerated adoption and integration. To this end, Zscaler has built an integration to the ChatGPT Enterprise Compliance API, helping organizations drive improved productivity, competitive advantages and supporting transparency requirements.

Zscaler integration building blocks

Let's first understand the two building blocks to this integration: ChatGPT Enterprise Platform and Zscaler Internet Access.  

For companies looking to embrace GenAI, ChatGPT Enterprise is the must-have version of OpenAI’s ChatGPT tailored for business use, offering advanced security, privacy, and performance features. With customizable options, comprehensive analytics and enterprise-grade security, it is designed to meet the unique needs of enterprise customers. The ChatGPT Enterprise platform integrates seamlessly with business workflows so as to provide reliable and efficient AI-driven assistance for companies ready to accelerate productivity.

With Zscaler Internet Access™, organizations can unify zero trust security around an always-on approach delivered from a high-performance security service edge (SSE).  Delivered as an inline proxy, Zscaler enables uninterrupted visibility to all user-to-app connectivity with robust security features across cyberthreat protection, data protection, and zero trust connectivity. The platform, delivered from Zscaler’s security cloud which is the largest in the world, replaces outdated network security with a comprehensive zero trust approach to prevent advanced attacks and data loss.

How the Zscaler integration works

So, why bring these two building blocks together, and how does this new integration work?  Let’s start by gaining an understanding of the use case. Most organizations need better visibility into how their users are using ChatGPT Enterprise, so they can better understand how their data is being used and if they are maintaining compliance. For example, data protection teams will want to know if a user accidentally uploads customer addresses or phone numbers to the ChatGPT Enterprise workspace. With this, they need to make important blocking decisions around compliance and organizational policies. This is why this integration was developed.

By leveraging the ChatGPT Enterprise Compliance API, Zscaler is now able to access a particular ChatGPT Enterprise workspace and retrieve time-indexed conversations for user data across its organization. With this information now available within Zscaler Data Protection and DLP workflows, security administrators now have granular visibility into how data is leveraged across ChatGPT Enterprise. As you can imagine, this helps dramatically accelerate decisions needed for better data protection, compliance, and hygiene. Most importantly, blocking decisions can be quickly enforced via Zscaler’s central DLP policy to any number or data loss channels, including web, email, endpoint, SaaS, IaaS, private apps, or even BYOD.

Empowering Enterprises with AI Productivity

Accelerating GenAI use is a priority for most organizations today. By combining the power of ChatGPT Enterprise with Zscaler’s robust security framework, IT teams can now enhance user productivity while supporting stringent protection of sensitive data. This integration not only streamlines workflows but also provides the necessary visibility and control over data usage, making it a game changer for businesses aiming to improve their overall data protection strategy.

To get an early look at this integration, which will be available on July 31, 2024, contact Zscaler for a discussion or demo. To learn more about how Zscaler is driving safer Generative AI, jump on over to our website.