![Venkat Lakshminarayanan | CTO in Residence | Zscaler Venkat Lakshminarayanan headshot](http://www.zscaler.com/cxorevolutionaries/sites/default/files/cxo/rev-p-venkatlakshminarayanan.png)
A simple, scalable, and secure infrastructure is the transformational foundation for delivering the best digital experience regardless of the user’s location.
Transformation Journey
Venkat is a tech-savvy digital transformation leader with over 20 years of industry experience. His expertise includes building state-of-the-art infrastructure, customer support services, and software product engineering for startups and Fortune 100 enterprises. He has held leadership positions at companies including ServiceNow, FireEye, and Blue Coat Systems.
Throughout his career, Venkat has developed successful small businesses and built the entire technology ecosystem for multinational companies. Venkat has led multiple digital technology transformations including migrating ERP, CRM, contact center to public cloud/SaaS, and simplifying client to cloud network with zero trust architecture. He has also led several GenAI and hyper automation initiatives to transform technology operations, customer support, and end-user services, leading to improved user experience, customer satisfaction and productivity gains.
Lessons Learned
A successful global digital transformation is not about moving from a sailboat to a state of the art sail-by-wire ship. It needs a strong crew and a forward-thinking captain.
By this REvolutionary
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